
“The security systems had been treated as just another electrical package…”
Over the last 12 months, I’ve been called into two separate large-scale residential developments to resolve major issues with IP video intercom, access control, and CCTV systems that had not been designed or installed correctly from the outset.
Key areas of concern identified:
- Lack of Specialist security integrator involvement
- Correct mag lock specification
- Fire door compliance and SBD
- Lack of Comelit VIP infrastructure planning
The Problems Only Started After Handover
On paper, both systems looked complete. But once residents moved in, the real issues began. Intercom instability and operational failures led to a poor resident experience from day one.
Defect Rate
Resident Complaints


Modern Security Is No Longer Simple
Platforms such as Comelit VIP are fully integrated IP-based infrastructures. They require specialist integration knowledge that goes far beyond standard electrical installation.
Lock Coordination
SBD Compliance
Early Design Involvement
A successful system begins at the design stage. Coordination between architects, M&E consultants, and security integrators is vital to avoid costly remedial works. The “cheap option” usually becomes the most expensive option later.
The cheapest quote at tender stage is very often the most expensive outcome over the lifecycle of the building.